Frequently asked questions

The answers to the questions we are asked most often, one page per topic.

• Made to measure and sizing

  Our suits are made to measure at no extra cost: how measurements and sizing work.

• Production times

  How long your suit takes to make, and how the rush service works.

• Shipping and delivery

  Delivery times, couriers and shipping costs for Italy and the rest of the world.

• Returns, withdrawal and refunds

  When an item can be returned, within what deadlines, and how the refund is paid.

• Payment methods

  Card, PayPal, bank transfer, Scalapay and our own instalment plans.

• Fabric guide

  The fabrics our suits are made of, from fil à fil to velvet.

• Showroom appointment

  How to book a fitting at one of our flagship showrooms.

• Suit rental

  Our rental service, available in person only at our Lucugnano (LE) headquarters.